By David

"We had a great time and did some wonderful walking with one spectacular view after another. "

The Once-In-A-Lifetime High Pyrenees Walk

High Pyrenees

Departure date : 10/07/2019
We were very pleased with the level of service we received. From the outset contacts were friendly and positive, very prompt and helpful. Booking etc was all handled very well and with a very nice personal touch. (Many thanks, Sally!). We were impressed with attention to detail eg our Road-Book reflected fully the fact that our first two nights were not in the hotel originally advertised and so was personal to our trip which was appreciated. Once on our holiday, transfers were all done efficiently and on time. Jean-Louis was very relaxed when we were a little delayed in arriving at the Refugio de Bujaruelo, which was really nice. Our request to change the pick-up time/venue at Heas/Lac des Gloriettes was all handled most efficiently and helpfully.

In every hotel, we weren’t exactly spoilt for space as regards our rooms, with little space to put our suitcase, for example. We wonder how we’d have coped if we’d had any wet clothes or muddy boots after our walking…..fortunately we never had to worry as the weather was so lovely! Rooms in all the hotels were scrupulously clean. In every case, I would just like to emphasise how delightful the owners and staff of the hotels we stayed in were. We felt most welcome at every stage and this more than made up for any minor shortcomings as regards accommodation mentioned above.

Instructions and maps were all very clear and helpful - thank you. We enjoyed some spectacular walking and unbelievably beautiful views. The only observation which I would make is that it might be helpful to offer a few more easier options, where possible, on some of the days.

We had a wonderful holiday and a marvellous time and we were looked after so very well at every stage by delightful people. Our Once-In-A-Lifetime High Pyrenees Walk was certainly a memorable experience - a big thank you to you personally and to everyone else involved in making it so!